Booking
Booked direct with hotel via telephone +34 928 519 300
Flights booked through http://www.easyjet.com/en
Transfers organised through the Princesa Yaiza who also provided car seats.
Room
The Royal Kiko Suite was amazing. The suite had 2 bedrooms; one with a King sized bed and the other, a 'child themed room' with 2 single beds. In there, the hotel had gone to the trouble of putting 2 pink beanbag chairs for the girls as well as a kids' welcome kit.
The suite also had a lounge area and a kitchenette with steriliser, kettle, sink and big fridge. In the lounge, the hotel provided a lovely cot with a mobile.
Children's room in the Royal Kiko Suite
Baby Stuff!
This is where the hotel excels. They provided the following, all included in the price of the room:
- Changing table
- Bath seat
- Monitor
- Steriliser
- High chair
- Simple buggy
- Bathroom step-up
- Baby cook
- DVD player/ Playstation 3
Kikoland
This is kids' paradise with multiple kids pools, playground, soft play and Kids Club. The Kids Club looked a little bit grubby but there were lots of activities going on. They run a Kiko disco every night for the kids and there were lots of shows e.g. Disney Princess show which the girls enjoyed
Food
There is an amazing breakfast buffet. However, there aren't many inexpensive dinner options and most restaurants don't open until 7.30pm
In conclusion... on the positive side
We would definitely go back. The hotel is extremely family friendly and good value for money (we went off-peak). The staff are fantastic and make an effort to learn all the children's names. It's the little extras like having an onsite photographer who can do family portraits (no obligation to buy) that make this place special.
...on the negative side
Don't expect a super luxe, contemporary hotel. The hotel is nice but could do with a bit of freshen up. Also, the children's suites are in the family block which is over the road from the pools, restaurants etc. The hotel provides a decorated subway to get there but it is still a long walk and therefore not so easy to pop back up quickly to your room.