“Facilities amazing, rooms let it down slightly”
If you are looking for a great holiday with kids then this is the place. The facilities are absolutely outstanding from numerous pools, well stocked gym, kids club, beach, lawns etc. The staff are exceptionally helpful and friendly and even though the hotel is enormous you don't feel overcrowded.
Where this hotel lets itself down is on rooms in the main wing. Although nice, I would certainly not rate them 5 star so as long as you go on with this expectation you'll be fine. I believe the Ocean Wing has rooms that have had a more recent lick of paint.
Breakfast is good but the buffet dinner at Tides was average and Cowrie Cove had a great setting but again average food.
The spa is outstanding!